We are authentic, empathic, and hyper-focused.

Lyssna which means “to listen in Swedish” is a leading UX consultancy focused on problem-solving. We collaborate and build strategies with clients to increase customer loyalty and revenue growth by analyzing, measuring, and delivering what their customers value.
Midwest values and work ethic, global experience

The founders

Problem solvers, creatives, strategists, leaders, and hands-on doers ready to tackle your biggest challenges with dedication.

Kristine Howell, Co-Founder and UX Strategist

Kristine Howell

Kristine builds long-lasting, ongoing client relationships. She aims to approach projects as a strategic partner while building and cultivating a highly collaborative, goal-oriented, and measurable outcome. She has worked on projects including Aetna, Verizon, Milwaukee Bucks, Harley Davidson, and Disney with hundreds of hours in qualitative and quantitative research.

Certifications: NN/g (Nielsen Norman Group) exam-based UX Strategy Masters Certification.

Elise Georgeson, Co-founder and UX strategist

Elise Georgeson

Elise brings 15+ Years of award-winning digital experiences with an emphasis on product and experiential working with such clients as SAP, MTV, Adobe, NFL, and BlueCross. Her approach to creating amazing user experiences is through listening, using data, and user feedback to inform the best possible outcome that aligns with every business.

Certifications: NN/g (Nielsen Norman Group
Other: Adjunct professor at UW-Parkside

Why we're different

Partner involved

We are dedicated and involved with every project and every client, to ensure quality and integrity.

Lean and agile

We listen and understand your goals and objectives to have the highest impact within your budget.

Actionable deliverables

We solve problems customized to you for the next steps creating sustainability for you going forward.

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Core values

Listen

We listen to customers and identify needs, motivators, and pain to differentiate and improve product experiences.

Collaborate

We embed ourselves in your cross-functional teams to quickly unpack opportunities that drive business results.

Accountable

We hold ourselves accountable to ensure our customers needs are met with a "white glove service" model to communicate project plans, meet deadlines, and produce high quality end deliverables.

Strategy-minded

We align your company’s resources, build a differentiated go-to-market strategy, mobilize product and engineering teams, and deliver on revenue goals.

User-centered

We start with your customers and create custom solutions to identify, target and accelerate revenue and scale. We deliver a holistic, comprehensive research strategy and tested user experiences.

Integrity

We build partnerships that are long-term, sustainable, and trust oriented to create a lasting impact on your business.

Work with us

We're looking for passionate business leaders.

Whatever stage you're at in your organization, we're here to listen and help. We pride ourselves in building strong, long-term strategic partnerships that empower business leaders.

Contact us